{greg the chemist dialing the phone}
{ring}
AA: "Hello, this is Gregory from Alfa Aesar Technical Assistance. May I help you?"
GTC: "Yes, Hi. We have just received our order for 2 g of palladium tetrakis triphenylphospine. The shipment we received is sealed in an ampule but has a dark green color. Can we replace it with some good catalyst?"
AA: "Well, our palladium tetrakis comes in three different colors; yellow, green and brown."
GTC: "But this should be bright yellow."
AA: "We have analyzed our product and chemically it is the same. It should work fine for you."
GTC: "Palladium Tetrakis should be bright yellow."
AA: "I can see that you don't want our product. I will issue a refund and you can send it back to us."
GTC: "Um. Great. Thank you very much."
{click}
GTC: "What the hell? Three different colors? No thanks. Why didn't we order from Strem in the first place?"
{sorry for the poor photos}
Monday, July 14, 2008
Tetrakis Talk
Labels:
Alfa Aesar,
Palladium,
Strem
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